Townsville Multicultural Support Group
Humanitarian Entrants (refugees) who are issued with UNHCR visas are settled in 24 specific regions in Australia under contract with the Commonwealth Government.
Townsville Multicultural Support Group (Inc) is the settling contractor for the North and West regions of Queensland. Sheila Hawthorn (Grail Townsville) has been a volunteer with TMSG since 1993 and has been the President of the Committee since 2006.
When refugees arrive in Townsville they are met at the airport and taken to the short-term accommodation which TMSG has organised for them. TMSG is responsible for registering them with Medicare, Centrelink, St Vincent de Paul, TAFE, schools and arranging for medical check-ups.